The meet and greet is FREE. If you decide to become a client, the administrative fee to set-up your account in our system is $20.

Any follow-up meeting to meet the sitter or walker, to update pet care instructions or to obtain updates due to a move to a new home is $20.

Requests made after 5:30pm for service the next day will be accessed a surcharge of $5.

We recommend clients provide keys to us at the time of the consultation or use a lockbox. Dropping off of keys after service has been performed is FREE. For security reasons, we do not return keys by mail. If a special visit is required to pick up keys in order to perform service, the fee is $10.

We request two keys be provided at the time of the consultation. If only one is provided, you agree to allow us to make a copy, time and material fee is $15.

If you get locked out of your house, we will come and let you in. Given the immediate and last-minute nature of this service, the fee is $30.

If there is a pet staying with you on a temporary basis and not a permanent member of your household, there is a surcharge of $2 per pet per visit or $5 per pet per overnight.